COVID-19 Resources
To further support ACN-affiliated providers and facilities during the COVID-19 pandemic, this page contains a wealth of links featuring local and national resources and guidelines for providers and practices.
Please bookmark this page for easy reference.
Vaccine Information
(updated Dec. 18, 2020)
U.S. Clears Moderna Vaccine for COVID-19 (Associated Press Dec. 18)
Arizona Care Network communication (Dec. 17)
Maricopa County Department of Public Health
- Phase 1A distribution
- Pre-Screening Application (required to receive vaccine)
- Provider support for filing/submitting pre-screening application
- Vaccine distribution prioritization
Center for Disease Control & Prevention
Dignity Health
Federal Drug Administration (FDA)
Payer Vaccine Information
Aetna
Bright Health
Cigna
Center for Medicare and Medicaid Services (CMS)
- General Information
- Beneficiary incentives for COVID-19 vaccine
- Coding for COVID-19 vaccine
- Enrollment for administering COVID-19 vaccines
- Medicare payment for COVID-19 vaccine
- Medicare billing for COVID-19 vaccine administration
- Quality reporting for COVID-19 vaccine
CommonSpirit Health
- COVID-19 Vaccine FAQ
UnitedHealthcare
Local Healthcare Organizations
Abrazo Health
- COVID-19 Assessment Tool
- COVID-19 FAQ
- Daily Updates for Providers
Dignity Health
- CommonSpirit Virtual Care: Tools and resources to help independent and network physicians adopt a licensed and HIPAA-compliant Telehealth platform. Information and training is presented in multiple learning formats and includes:
-
- Interactive and document learning
- Video training
- Supplemental resources including AMA quick guide to Telemedicine, billing and coding best practices, and more
-
- Ambulatory Screening Algorithm
- Video Updates from Linda Hunt, CEO of Dignity Health Arizona
- Facility Universal Mask Policy
- Health Physician Resources
- Population Health and Clinically Integrated Network Resources
- Resources
- Tools and Algorithms
- Urgent Care Virtual Visits
Phoenix Children’s Care Network
Valleywise Health
State of Arizona Agencies
- Arizona Department of Public Health
- Gov. Doug Ducey Executive Order: Elective Surgeries can resume May 1
- Gov. Doug Ducey Executive Order: Amendment to Stay Home, Stay Health, Stay Connected order
- Arizona Hospital and Health Care Association (AZHHA)
- Maricopa County Department of Public Health
National/International Organizations
American College of Physicians (ACP)
American Medical Association (AMA)
Centers for Disease Control and Prevention (CDC)
US Department of Health & Human Services
- CARES Act Provider Relief Fund Website
- CARES Act Provider Relief Fund Fact Sheet
- Small Business Owner’s Guide to the CARES Act
LabCorp
Substance Abuse and Mental Health Services Administration (SAMHSA)
- COVID-19 Public Health Emergency Response and 42 CFR Part 2 Guidance (PDF)
World Health Organization (WHO)
Health Plans/Payers
America’s Health Insurance Plans (AHIP)
Aetna
- Provider Education FAQ
- Provider Education Manuals
Bright Health
- Changes to Utilization Review Requirements (PDF)
- Provider Resources
- Bright Health has updated its coverage policies in response to COVID-19. For more information, please visit Bright Health in the Payer Spaces area of Availity.com and click on the “COVID-19 Billing Updates” document.
Cigna
Intel
- Intel covers visits for new and established patients via video (traditional
E&M codes) and telephone (98966-98968, 99441-99443) as a percentage
of Medicare, per ACN’s agreement with Intel. During the Public Health
Emergency, patient encounters that would typically be coded as E&M
that are conducted by telephone only will be reimbursed as if conducted
as a video visit.
Medicare (CMS)
- Accelerated and Advance Payments Program for Providers and Suppliers Fact Sheet
- CMS Announces Relief for Clinicians, Providers, Hospitals and Facilities Participating in Quality Reporting Programs (Issued 03/22/20)
- CMS Adult Elective Surgery and Procedures Recommendations (Issued 03/15/20)
- CMS Cost-Sharing FAQ
- CMS COVID-19 Emergency Declaration Health Care Providers Fact Sheet (Issued 03/13/2020)
- CMS COVID-19 Partner Toolkit
- CMS Coverage and Payment Related to COVID-19 Fact Sheet (Issued 03/05/2020)
- CMS Exceptions and Exemptions for MIPS and Quality Reporting Requirements (PDF) (Issued 3/27/2020)
- CMS Virtual and Telehealth Coding and Billing Requirements
- Medicare Fee-For-Service (FFS) Billing FAQs (updated 7/16/20)
- Medicare Patient COVID-19 Testing Guide (updated 5/4/20)
- Medicare Payment for Lab Services (updated 5/4/20)
- Medicare Telehealth Codes
- Medicare Telehealth Guide
Mercy Care / Medicaid
- Arizona Health Care Cost Containment System (AZHCCCS) FAQ
- AZHCCCS Telehealth Webinar (PDF)
- COVID-19 News and Updates
- Mercy Care Employee COVID-19 Fraud Prevention (PDF)
United Healthcare
Telehealth
- CMS Complete Guide to Telehealth Billing Codes (Updated 4/30/20)
- CMS COVID-19 Telehealth FAQs (Issued 03/17/20)
- CMS Announces additional interim Telehealth guidelines (Issued 4/30/20)
- CMS Provider Telehealth and Telemedicine Toolkit
- CommonSpirit Virtual Care: Tools and resources to help independent and network physicians adopt a licensed and HIPAA-compliant Telehealth platform. Information and training is presented in multiple learning formats and includes:
-
- Interactive and document learning
- Video training
- Supplemental resources including AMA quick guide to Telemedicine, billing and coding best practices, and more
-
- Medicare/Payer Telehealth Guidelines (PDF) (Updated 4/30/20)
- OIG Policy Statement Regarding Physicians and Other Practitioners That Reduce or Waive Amounts Owed by Federal Health Care Program Beneficiaries for Telehealth Services During the COVID-19 Outbreak (Issued 03/24/20)