October is Breast Cancer Awareness Month

When should you have a mammogram? How often? Have you seen a doctor for an annual exam? Connected Care provides you with a wealth of breast cancer awareness resources (below), including preventative self-care and self-exam tips, Care Coordination information, and much more. Need support or help scheduling an appointment? You may always call the Concierge team Monday through Friday, 8 a.m. to 6 p.m at 1-800-974-4517.

When Should I go to Urgent Care vs ER?

Many people don’t realize that urgent care can handle a variety of modern illnesses and injuries. In this video we share what types of illnesses and injuries you should go to urgent care for and when to go to the Emergency Room (ER). The resources below will ensure you get the care you need the next time you or a family member needs to see a doctor:

Know Where to Go

In-Network Urgent Care Centers

Why Connected Care?

Hospitals and Facilities Across the Valley

Urgent Care Centers

Surgery Centers

Hospitals

*Click the icons on the map below to get details for each location including address and phone number.

Connected Care AZ Health Plan Updates: COVID-19 Benefits

Early in 2020, the Federal government declared a Public Health Emergency and National Emergency in response to COVID-19. The Public Health Emergency mandates several coverage and cost-sharing requirements for employer health plans. The Biden Administration announced that the COVID-19 Public Health Emergency and the National Emergency will end on May 11, 2023. As a result, the mandated benefit changes will cease, and coverage and cost share will return to pre-pandemic levels on May 12, 2023.

What is Changing?

1.  Cost share (deductible, coinsurance, copays) resumes for:
   • COVID-19 diagnostic testing including approved PCR and rapid tests
   • Treatment of COVID-19
   • COVID-19 vaccine received from an out-of-network provider
2. Costs for over-the-counter tests are no longer covered.
3. Preauthorization requirements resume for COVID-19 treatment where applicable.

What is Not Changing?

COVID-19 vaccinations received from an in-network provider will remain free and covered as a preventative service.

Additionally, during the National Emergency, certain benefit plan* deadlines were extended. The following standard deadlines resume under normal rules beginning July 11, 2023:

• • Claims, appeals (and external review where applicable)
  • Mid-year Special Enrollment in the Group Health Plan & Health FSAs for such things as marriage or birth
  • COBRA election, payment of premiums, and the provision of certain notices

For additional details, please review the COVID-19 Relief Measures document under COVID-19 Resources on MyHealthBenefits or call the Intel Health Benefits Center at 877-GoMyBen (466-9236).

Who is Arizona Care Network?

Arizona Care Network (ACN) is the group of doctors and other healthcare providers who are in-network for the Connected Care AZ health insurance plan option. Our doctors and care facilities work together to improve the health of members and reduce costs by actively coordinating care for patients. We commit to:

1. Improve the health of our patients with quality care in the best care setting for their situation
2. Enhance the patient experience because consumers have many choices and we must earn their business
3. Manage the rising cost of care by working as a team, communicating effectively, and reducing costly duplication of services
4. Increase provider satisfaction because our doctors and other care givers need to be healthy themselves to deliver good healthcare

This is our Quadruple Aim and everything we do is focused on improving in each of these four areas.

Connected Care is available in Oregon, Arizona, New Mexico, and Northern California and provides quality healthcare to more than 38,000 employees and their enrolled dependents. This represents 32% of Intel’s U.S. employees and their families with 94% satisfaction.