Connected Care AZ health plan updates on COVID-19 benefits are effective as of May 12, 2023. See details below.
October is Breast Cancer Awareness Month
When should you have a mammogram? How often? Have you seen a doctor for an annual exam? Connected Care provides you with a wealth of breast cancer awareness resources (below), including preventative self-care and self-exam tips, Care Coordination information, and much more. Need support or help scheduling an appointment? You may always call the Concierge team Monday through Friday, 8 a.m. to 6 p.m at 1-800-974-4517.
Many people don’t realize that urgent care can handle a variety of modern illnesses and injuries. In this video we share what types of illnesses and injuries you should go to urgent care for and when to go to the Emergency Room (ER). The resources below will ensure you get the care you need the next time you or a family member needs to see a doctor:
Connected Care members enjoy lower deductibles, co-insurance percentages, and out-of-pocket maximums compared to other plans. In addition, only Connected Care members enjoy 100% coverage on preventive care and certain preventive medications. See a list of covered medications here.
A Network of 6,000+ High-Quality Healthcare Providers
Arizona Care Network’s doctors, clinics, and hospitals are all dedicated to specific standards of care and making healthcare more convenient for you and your family’s diverse needs. Use our provider search tool to find care near you. In addition, nationwide coverage for routine and emergency care is available when traveling, or for dependents living elsewhere.
Coordinated Care, Focused on You
Your care team is led by your primary care physician who collaborates with specialists and uses various means of technology to support your care with a patient-centered approach. This approach is beneficial whether you’re managing a chronic condition or you’re healthy and simply aiming to stay well.
Concierge, Here for You!
The Connected Care Arizona Concierge is a one-stop resource to help you find a doctor who’s right for you and your family, answer questions about benefits and claims, verify eligibility, process ID card requests, and more. Call the Concierge team Monday through Friday, 8 a.m. to 6 p.m at 1-800-974-4517.
Hospitals and Facilities Across the Valley
Urgent Care Centers
*Click the icons on the map below to get details for each location including address and phone number.
Connected Care AZ Health Plan Updates: COVID-19 Benefits
Early in 2020, the Federal government declared a Public Health Emergency and National Emergency in response to COVID-19. The Public Health Emergency mandates several coverage and cost-sharing requirements for employer health plans. The Biden Administration announced that the COVID-19 Public Health Emergency and the National Emergency will end on May 11, 2023. As a result, the mandated benefit changes will cease, and coverage and cost share will return to pre-pandemic levels on May 12, 2023.
COVID-19 diagnostic testing including approved PCR and rapid tests
Treatment of COVID-19
COVID-19 vaccine received from an out-of-network provider
Costs for over-the-counter tests are no longer covered.
Preauthorization requirements resume for COVID-19 treatment where applicable.
What is Not Changing?
COVID-19 vaccinations received from an in-network provider will remain free and covered as a preventative service.
Additionally, during the National Emergency, certain benefit plan* deadlines were extended. The following standard deadlines resume under normal rules beginning July 11, 2023:
Claims, appeals (and external review where applicable)
Mid-year Special Enrollment in the Group Health Plan & Health FSAs for such things as marriage or birth
COBRA election, payment of premiums, and the provision of certain notices
For additional details, please review the COVID-19 Relief Measures document under COVID-19 Resources on MyHealthBenefits or call the Intel Health Benefits Center at 877-GoMyBen (466-9236).
Who is Arizona Care Network?
Arizona Care Network (ACN) is the group of doctors and other healthcare providers who are in-network for the Connected Care AZ health insurance plan option. Our doctors and care facilities work together to improve the health of members and reduce costs by actively coordinating care for patients. We commit to:
Improve the health of our patients with quality care in the best care setting for their situation
Enhance the patient experience because consumers have many choices and we must earn their business
Manage the rising cost of care by working as a team, communicating effectively, and reducing costly duplication of services
Increase provider satisfaction because our doctors and other care givers need to be healthy themselves to deliver good healthcare
This is our Quadruple Aim and everything we do is focused on improving in each of these four areas.
Connected Care is available in Oregon, Arizona, New Mexico, and Northern California and provides quality healthcare to more than 38,000 employees and their enrolled dependents. This represents 32% of Intel’s U.S. employees and their families with 94% satisfaction.
Follow us on Facebook for Resources to Support Your Overall Health
Thank you to everyone who came out to our September Community Health fairs this month in Phoenix, Goodyear, and Mesa. With huge support from our partners Adelante Healthcare, SimonMed Imaging and Alignment Health we were able to help dozens of people receive Mammograms, blood pressure checks, and share health and wellness tips. We look forward to continuing and improving these community health fairs in the near future to help make Arizona a better state of care. ... See MoreSee Less
September is National #SuicidePrevention Month. At Phoenix Children’s, we want to help our community know how to recognize warning signs and step in to help a child or teen who may be struggling. For community resources, visit our website at bit.ly/3S6nOkI. This includes information about the 988 Suicide & Crisis Lifeline, which provides 24/7, free and confidential support (call/text 988).
Timeline photosLet's work together for the good of your heart! Did you know? September is Atrial Fibrillation (AFib) Awareness Month. Check out this article we put together and learn more about the causes, symptoms, and how to reduce your risk of AFib (spr.ly/6186PxG3i). #ACommunityBuiltOnCare #BuckeyeAZ #GoodyearAZ #PhoenixAZ #GlendaleAZ ... See MoreSee Less
Thanks to everyone with Adelante Healthcare and SimonMed Imaging for helping host our 1st Community Health Fair in West Phoenix on Friday morning. Dozens of people received important Mammograms, with a side of free swag giveaways and games.
We're doing it again Sept. 8 from 9-11 a.m. at Adelante's Goodyear location, and Sept. 15 at Adelante's Mesa location.
Schedule your Mammogram for Sept. 8 or Sept. 15 using the link below. Reservations are required so don't wait to get this potentially life-changing screening.
Watch out when you paid front desk they been skipping me since June 16 my refund of a payment I did in advance for more than $157.41 my copay responsibility its only $100.69 . My insurance paid them since June 23 and since then i been calling more than 20 times to the billing department where is located in other country. I went once again to Simon Imaging at Holcombe and the secretary not solved me nothing neither, she said will text me how they working with my payment and all was lies. I'm not getting not emails not payments the bill department keep saying will escalated you case other 45 days other 2 weeks etc I ask them I want to speak to the manager they don't want neither. Be aware this is scammer company and if they don't solve the problem i will bring the police to open a case
Don't waste your time people we had called to schedule a appointment a week ago & they said they'll call us to schedule a free mammogram appointment (because we have NO INSURANCE) we requested a week ago and they barely called today saying there all booked & we can schedule with SimonMED so we can get charged !!! F that don't even go to this event & waste time for mammogram.
Timeline photosHave you registered for the West valley Heart Walk? We welcome you to start your own team, encourage friends and family to join in raising awareness about #HeartHealth. Let's walk together for this great cause! We are #BetterTogether. Starting a team is easy, click this link (spr.ly/6181Pt42d) and register today! #ACommunityBuiltOnCare #WestValley #GoodyearAZ #BuckeyeAZ #PhoenixAZ #GlendaleAZ #AvondaleAZ #VerradoAZ #RallyTheValley American Heart Association - Arizona ... See MoreSee Less
Boehringer Ingelheim have created a helpful tool to manage diabetes. Make smarter food choices by eating nutrient-dense foods that can help balance your blood sugar. It all starts with knowing how to read a nutrition food label and its ingredient list. Follow these 7 easy tips: ... See MoreSee Less
We are partnering with Adelante Healthcare to host several mini health fairs and have a mammogram mobile onsite. There are very few walk ins. If you are an ACN member (can call us to confirm), please reach out to firstname.lastname@example.org or 602.406.7226 to schedule a mammogram covered by your insurance. You can also learn more about ACN and sign up for free care coordination. ... See MoreSee Less
Pinnacle Injury Care is thrilled to announce a new healthcare partnership with OrthoArizona, Arizona’s leading orthopedic group. This collaboration aims to provide comprehensive care management and medical support to those injured in an accident, ensuring they receive the best possible pain management and orthopedic, surgical care.
OrthoArizona has a stellar reputation for providing the highest quality musculoskeletal care. Their team offers a wide range of services, from diagnosis to treatment, pain management and the full range of orthopedic specialty surgeries.
At Pinnacle Injury Care, we understand that a personal injury can be a life-altering event. That's why we are committed to providing our clients with the best possible care. We believe that this partnership will greatly benefit our clients and help them on their road to recovery.
For more information about our partnership with OrthoArizona or to schedule a consultation, please contact us at (602)717-0509 ... See MoreSee Less